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890065 - Manager of Systems Engineering
at Cisco Systems in Ottawa, Canada
Description:
The Canadian Systems Engineering organization requires a People-focused technical sales professional who will provide technical direction and business guidance to the regional sales and systems engineering team. Drives revenue through account planning, and resource planning and allocation. Proactively develops and maintains a team of high-performing SEs and continually seeks innovative methods for improving team performance. Helps meet regional revenue goals by driving innovative technical programs and overseeing day to day account-level activities.
Responsibilities:
Identify Opportunities
• Learn how to create a territory plan by compiling SE feedback and adding own knowledge of local market demand
• Learn how to create a technical resource plan for territory or operation
• Collaborate with RM to prioritize and target team opportunities; review quantitative information to identify and explain trends
• Understand mechanisms for building team capacity and improving team performance. Align resources to deliver on commitments and drive results
• Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
• Assist in qualified partner identification where appropriate
Qualify Opportunities
• Monitor and approve requests for customer-focused pre-sales resources
• Assist in determining domain/solution-focused resources and approving requests for these
• Resources
Close
• Provide timely and appropriate feedback that focuses on those things that will make the biggest difference in performance; reinforces efforts and progress
• Track and report team metrics for a given opportunity
Personal and Organizational Development:
• Monitor and measure team progress against business plan and recommend changes as needed
• Interact with business units to provide support for local region
• Use Cisco technology to stay connected with team members, customers, and peers around the world
• Lead cross-functional projects within area of responsibility
• Facilitate Expert communications and expert understanding of customer requirements between customers, corporate, and the field.
• Proactively seek feedback on self; recognize own capabilities and take initiative to continually improve
• Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
• Understand drivers of customer satisfaction and strive to improve customer experiences
Skills & Behaviors
Business Acumen
• Provide leadership and direction based on broad knowledge of the business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value.
• Establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within customer accounts. Establish credibility and relevancy in relationship with customer
• Provide thought leadership and account direction to customer and partner based on short and long-term business and industry drivers
• Expert understanding of customer's business models and helps the team identify an architecture and/or solution that provides ROI
• Drives development of channel partner business models
Technical Acumen
• Advanced understanding of internetworking industry trends, including new products and solutions
• Advanced understanding of competitive product and solution landscape and can articulate trade-offs between Cisco and competitor products
• Excellent knowledge in Cisco technologies and solutions.
Leadership Ability
• Develop team member capabilities in support of individual career goals and team objectives. Monitor and report on team empowerment.
• Expertly drive account and resource planning for region and actively collaborate with RM to track plans and course correct as necessary
• Expert at managing and coaching technical people and the associated process of running a region
• Understand the value of best practices and apply best practices and other tools to drive business results.
• Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework
• Able to get things done without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors
• Translate Cisco's vision for the future into a compelling value proposition for the team
• Build the capabilities needed to deliver on the team's short and long term goal, including identification and development of a strong pipeline of the best talent from both internal and external candidate pools
• Support team members by providing transparency and information during organizational changes
• Clearly and succinctly convey
Qualifications:
Typically requires BS/BA (EE/CS) or equivalent with 7 -10 years related technical sales industry experience and 1-3 years management experience.
To be eligible for this position you must be a full time Cisco employee , you must have been in your current position for at least one full year; not on a performance improvement plan (PIP) or work plan.
Applicants must apply to this requisition directly. Prior to selection eligible candidates must successfully negotiate the designated interview process. Cisco values and encourages a diverse workforce. As part of our commitment to employment equity, we particularly encourage all designated group (women, visible minorities, Aboriginal people, and persons with disabilities) members to apply. Reasonable accommodation will be considered for any designated group members to allow for equality of opportunity/to allow for broad-based participation.
Compensation:
Negotiable
The Canadian Systems Engineering organization requires a People-focused technical sales professional who will provide technical direction and business guidance to the regional sales and systems engineering team. Drives revenue through account planning, and resource planning and allocation. Proactively develops and maintains a team of high-performing SEs and continually seeks innovative methods for improving team performance. Helps meet regional revenue goals by driving innovative technical programs and overseeing day to day account-level activities.
Responsibilities:
Identify Opportunities
• Learn how to create a territory plan by compiling SE feedback and adding own knowledge of local market demand
• Learn how to create a technical resource plan for territory or operation
• Collaborate with RM to prioritize and target team opportunities; review quantitative information to identify and explain trends
• Understand mechanisms for building team capacity and improving team performance. Align resources to deliver on commitments and drive results
• Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
• Assist in qualified partner identification where appropriate
Qualify Opportunities
• Monitor and approve requests for customer-focused pre-sales resources
• Assist in determining domain/solution-focused resources and approving requests for these
• Resources
Close
• Provide timely and appropriate feedback that focuses on those things that will make the biggest difference in performance; reinforces efforts and progress
• Track and report team metrics for a given opportunity
Personal and Organizational Development:
• Monitor and measure team progress against business plan and recommend changes as needed
• Interact with business units to provide support for local region
• Use Cisco technology to stay connected with team members, customers, and peers around the world
• Lead cross-functional projects within area of responsibility
• Facilitate Expert communications and expert understanding of customer requirements between customers, corporate, and the field.
• Proactively seek feedback on self; recognize own capabilities and take initiative to continually improve
• Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
• Understand drivers of customer satisfaction and strive to improve customer experiences
Skills & Behaviors
Business Acumen
• Provide leadership and direction based on broad knowledge of the business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value.
• Establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within customer accounts. Establish credibility and relevancy in relationship with customer
• Provide thought leadership and account direction to customer and partner based on short and long-term business and industry drivers
• Expert understanding of customer's business models and helps the team identify an architecture and/or solution that provides ROI
• Drives development of channel partner business models
Technical Acumen
• Advanced understanding of internetworking industry trends, including new products and solutions
• Advanced understanding of competitive product and solution landscape and can articulate trade-offs between Cisco and competitor products
• Excellent knowledge in Cisco technologies and solutions.
Leadership Ability
• Develop team member capabilities in support of individual career goals and team objectives. Monitor and report on team empowerment.
• Expertly drive account and resource planning for region and actively collaborate with RM to track plans and course correct as necessary
• Expert at managing and coaching technical people and the associated process of running a region
• Understand the value of best practices and apply best practices and other tools to drive business results.
• Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework
• Able to get things done without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors
• Translate Cisco's vision for the future into a compelling value proposition for the team
• Build the capabilities needed to deliver on the team's short and long term goal, including identification and development of a strong pipeline of the best talent from both internal and external candidate pools
• Support team members by providing transparency and information during organizational changes
• Clearly and succinctly convey
Qualifications:
Typically requires BS/BA (EE/CS) or equivalent with 7 -10 years related technical sales industry experience and 1-3 years management experience.
To be eligible for this position you must be a full time Cisco employee , you must have been in your current position for at least one full year; not on a performance improvement plan (PIP) or work plan.
Applicants must apply to this requisition directly. Prior to selection eligible candidates must successfully negotiate the designated interview process. Cisco values and encourages a diverse workforce. As part of our commitment to employment equity, we particularly encourage all designated group (women, visible minorities, Aboriginal people, and persons with disabilities) members to apply. Reasonable accommodation will be considered for any designated group members to allow for equality of opportunity/to allow for broad-based participation.
Compensation:
Negotiable
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Published at 26-03-2011
Viewed: 94 times
Viewed: 94 times